Showing posts with label Complain. Show all posts
Showing posts with label Complain. Show all posts

Monday, May 14, 2012

Guru Palace – A Dirty Affair

Guru Palace is situated on Bannerghetta road, near Meenakshi mall. It’s that kind of restaurant where all young guys come for food + alcohol. It’s not at all a great family restaurant but have a reputation of serving delicious food. I have been going to Guru Palace from last 2-3 years with a regularity of like once in 3 months. I go here because its nearest restaurant I have. The food is reasonable but they do not pay any consideration to the hygiene and sanitation. Which is why my last visit became my last visit ever to Guru Palace.

Me and my friend went to have a good north Indian food. We ordered couple of curries and chapatis.

1. He took forever to come and clean the table we were sitting on.

2. Then he took ages to get the menu card

3. After taking the order down, he took almost 30 minutes to get the food

While I was sitting there, a group of 6 guys got their order. As they began eating one of them realized that the chapatis that were served to them are stale. He asked waiter to replace them with the new ones. I started thinking what if that waiter now dish out those returned chapatis to someone else. What’s the way to know if food that’s being served to you is fresh ?

Well we were served food and as I was about to take a first bite into my Roti, I was shocked to see that my chapati was already eaten from one side !! I soon grasped that my nightmare is in front of which I was thinking few minutes back. It was clear that the waiter had served me the same chapati that the guy took a bite in and returned !! As a composed person I showed this to the waiter who was serving me. That guy coolly took that chapati and got me a new one in a minute WITHOUT EVEN SAYING SORRY TO ME.

We finished the non-tasty and expensive food in few moments. Over the period of time the quality of food in Guru Palace has sunk with rise in price of the food. We went to pay the bill and I asked for Manager. Now according to the waiter and cashier manager was just here and now missing; it was clear that they did not want me to talk to the manager. Then cashier asked me what’s the matter. I asked him, “If you serve a Roti to a customer. He takes a bite of it and returns it to you saying that its stale. Then what do you do with that Chapati ?”

“Sir we throw that away”, cashier said

“Sir it was served to me”, I replied in anger

To my astonishment he was not at all stunned to hear that !! Cashier asked the waiter who was serving us. Seeing me talking in Hindi; they both started talking in kannada. They did not know that I understood Kannada and this is what waiter told cashier,

“I asked cook to make new rotis but a group of guys returned lots of rotis, hence cook reheated the returned chapatis and gave it to me to serve. But later when this guy found out that it’s a stale chapati, I gave him fresh one straightaway”

Immediately cashier asked me, “Sir what’s the problem, we anyways gave you the fresh one right ?”

I could not believe that someone would be so cocky and arrogant to treat their customers not less than dogs. In this whole incident no one asked me sorry a single time. The cashier was not even bothered when I told him that just because of this incident I will not return to this place again. I have self-respect and hence I will not go this place again in my life. Please avoid this place.

My report card for Guru Palace not just based on my last visit,

Price – 3/10

Taste – 3/10

Service – 0/10

Ambience – 0/10

Value for money – 2/10

Will I go back – I will not even allow my dead body to be taken there

Tuesday, December 30, 2008

I am a Complain Boy

My friend says that I complain a lot, Yes that’s right, there is a very darling pal of mine who always thinks that I always find fault in every single thing in this whole world and yesterday again he told me that I am a Complain Boy because I did not like the movie Ghajini, so I sat back and started thinking, when a person is telling me a thing again and again then there must be something wrong with me, so I started analyzing all those things that I remember for which he said that I always have grievance with,

1. My company's Bus Policies

My Complaints -
# Why do you still want to charge an employee when he does not use the bus facility.
# If I hold a valid bus pass and I am paying full amount towards the bus service still I cant get on to another bus other then my route, what if I have emergency?
# If employee makes a fault it’s a blunder and he/she has to compensate towards it but when company makes an error, nothing!!


His judgment - Who cares, you just complain about everything, you have problem with everything.

My opinion - I think its ok with my buddy to pay 3000/- or 4000/- as a fine then to fight against the illogical policies and pay just 1000/- but it’s not ok with me because it’s my hard earned money and to get my money back if you have to complain then YOU MUST.

2. Pantry @ My office

My Complain - In summer when I reach office, I don’t find cold water to drink.

His judgment - Who cares, you just complain about everything, you have problem with everything.

My opinion - I think its ok with him to drink any water, he does not care, but I do, it depends on person to person what they need and if you don’t want it that does not mean someone who is asking for it is complaining.

3. People @ My workplace

My Complain -

# Why should I complete the left over work of my colleague every single time and that co-worker take pleasure in working less and going home before time
# Why should I accept a smaller amount of hike in appraisal when I work almost equivalent to what 2 employee do.


His judgmentWho cares, you just complain about everything, you have problem with everything.

My opinion - I think he does not care how his supervisor rates him but I STRONGLY DO because I have not done my manager’s work free of charge; I do a high-quality work so that I can get a good climb in the salary. To battle for your privileges does not imply that you should not complain.

4. My first blog about 26/11 Mumbai attacks

My Complain - Why our Indian administration is not doing anything, why we don’t do anything, terrorists disgusts me.

His judgmentWho cares, you just complain about everything, you have problem with everything.

My opinion - I think its ok with him that so many people died and politicians aren't good for anything because he just knows that he did not die in that assault and none who died was known to him. But it’s intolerable to me because as Mr. Naseeruddin Shah said in the movie "A Wednesday" "No bastard will decide about my life or death by pushing a button". I am not complaining I just want to raise my voice so that it could reach to those bastards who can take measure so that my, your and everyone's life will become less vulnerable.

5. My Second Blog about my Shirdi Yatra

My Complain - Why I should suffer badly in traveling when I have paid sufficient amount what to be paid for a comfortable drive.

His judgmentYou just complain about everything, You are a complain Boy.

My opinion - I think its ok with him if he pays 1000/- to travel in Volvo bus and gets to travel in an horrible, 3rd class, stinking bus, may be because he does not care about his money. In my blog I did not complain I just made everyone aware so that all of you should not go through what I suffered, I did complain because what happened with me was not right.

6. My 3rd Blog about the movie Ghajini

My Complain - Why movie theatre is charging twice only for this movie and after even paying that much why can’t director come up with some good movies.

His judgmentYou just complain about everything, You are a complain Boy.

My opinion - I think its ok with him to pay 350/- rupees for a movie, I did complain because the movie was not worth that much, is it wrong to complain if you get cheated.

In the conclusion I just can say one thing, I complain for the reason that I care about things, I care about my money, I care about my nation and I care about my work, when I m sincere with my work or in shelling out whatever amount is essential then why cant I get back a genuine outcome or an honest service, because i complain things might become better for you my friend, don’t you throw your maid out when she starts under performing, do you go purchase new laptop when the old one stops functioning within a year. Will you not go to the police station to get your complaint registered if you will get robbed?

This blog is about us, we do that and we get that, Its not that someone just complaint, its one’s perspective, so next time before telling anyone that you criticize think about it because from his opinion he is making things better for you and me :-)